SaaS Sales Administration Support Advisor
QuestelTunisia
Posted November 19, 2025
Full Time
About the Company
Questel is a global end‑to‑end intellectual property solutions provider that serves more than 20,000 organizations across 30+ countries, helping them manage patent, trademark, domain, and design portfolios. The company delivers a comprehensive suite of software, tech‑enabled services, and consulting—including technology scouting, portfolio pruning, licensing, IP cost management, and blockchain‑based recordkeeping—to streamline internal processes and unlock strategic advantages. Powered by AI, big data, and an unparalleled network of international IP experts, Questel’s platform consistently delivers 30‑60 % savings on prosecution budgets while ensuring compliance and innovation excellence. With a mission to foster efficient, secure, and sustainable innovation, Questel distinguishes itself as a trusted partner that combines cutting‑edge technology with deep industry expertise to drive measurable value for corporate and law‑firm clients.
Job Description
Provide support to Key Account Managers, manage SaaS contract renewals, monitor sales data, and respond to customer inquiries.
Requirements
- Opening and extending accesses for customers or prospects
- Managing daily administrative tasks such as software contract renewals in Salesforce
- Monitoring and tracking sales data to prepare reports
- Responding to customer inquiries and providing product information
- Maintaining accurate records of sales activities and interactions in CRM system
- Reviewing sales documents to identify specific clauses
- Managing filing and archiving process