Fraud Investigator

We are seeking a Fraud Investigator to join our team at Questrade Financial Group. As a Fraud Investigator, you will be responsible for investigating, documenting, and conducting root cause analyses on all Fraud types at Questrade Financial Group. You will work closely with internal and external partners and directly with clients when conducting investigations.

Requirements

• Have 2+ years of experience working in financial services, risk management, and/or financial crimes
• Have excellent written and verbal communication skills
• Be self-motivated, energetic, results-oriented and committed to adding value to the organization
• Have strong analytical and problem solving skills with ability to approach data with the right questions and recognition of trends
• Can develop and use structured approaches to identify root causes and opportunities
• Understand the impact that your work has on the company and customer journey
• Possess in-depth knowledge of risk and technology management as applied to fraud and/or criminal risk
• Are a critical, outside-the-box thinker

Benefits

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment