Customer Service Representative
Quipt Home MedicalMesa, Arizona, United States
Posted October 15, 2025
Full Time
About the Company
Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and durable medical equipment services for home care. The company delivers, sets up, and maintains respiratory devices while providing patient education and respiratory therapy in the home setting.
Job Description
Quipt Home Medical is seeking a motivated Customer Service Representative to act as a direct point of contact for patients, caregivers, referral sources, and commercial accounts. The role involves providing information, handling inquiries, resolving complaints, processing orders, and assisting with various administrative tasks. The company offers competitive pay and benefits.
Requirements
- Have a comprehensive understanding of all products and company policies.
- Basic knowledge of Brightree functions.
- Proper intake and insurance verification procedures.
- Medical records and billing/insurance processing skills.
- Good communication and interpersonal skills.
Benefits
- Medical Insurance
- Dental & Vision Insurance
- Short Term Disability Options
- Long Term Disability Options
- Life Insurance
- 401K
- 401K match
- Competitive Pay
- Paid Holidays
- Generous PTO