Technical Support 1 - Remote - CA Only

Technical Support Representative 1 provides prompt, professional, and efficient technical support to customers, troubleshooting issues related to internet and phone services.

Requirements

• Eligibility for US Employment without sponsorship
• High School Diploma or GED or equivalent combination of education and experience is required
• Minimum of one year customer support experience and/or equivalent work environment is required
• Ability to type a minimum of 40 words per minute with accuracy

Benefits

• 100% company-paid medical and dental insurance
• PTO (vacation, sick)
• 11 paid holidays
• Paid birthdays
• 401k matching (4%)
• Free fiber internet service for all employees living in our service area