Solutions Engineer

Radiance is looking for a solutions engineer to service as the primary technical point of contact for all product prospects, leads, and opportunities.

Requirements

• Ownership of the externally facing customer interactions to include demonstrations of the systems, briefings, onsite visits, consultations of capabilities
• Primary contact for all customers, being a primary point of contact until product implementation begins
• Manages the Customer Relationship Management (CRM) system
• Provide Teams/Zoom calls, Webinars, phone calls and technical briefs and documentation upon request
• Facilities collaboration with dedicated deployment/installation team
• Bridge the gap between customers and internal development teams by feeding user requirements and technical feedback back to developers.