We are currently hiring 1st Party Litigation Collectors to join our team. Our client is a large multinational bank and the First Party Litigation Collectors will initiate the appropriate action to collect past due balances while partnering with our Legal Administrative team and attorneys to initiate legal action where necessary.
Requirements
- High School diploma or equivalent required, post-secondary education a plus
- Previous collections, litigation, customer service, sales, or telemarketing experience required
- Previous legal collections experience preferred
- Motivated, self-starter, with the ability to thrive in an incentive and goal oriented environment
- Proficient PC skills including navigation within the collection system and other interfaces and excellent typing skills
- Excellent customer service skills, including strong problem solving and negotiating skills, interpersonal, written, and oral communication skills. Ability to listen, communicate (written and verbal)
- Demonstrated ability to communicate professionally with customer, clients and coworkers
- Ability to adhere to attendance policies and schedules
Benefits
- Background checks
- Drug-screens