Legal Collections Agent

We are hiring a Legal Collections Agent to work with a large multinational bank. The successful candidate will initiate action to collect past due balances, work with the Legal Administrative team and attorneys, and manage accounts according to company and client work standards.

Requirements

• High School diploma or equivalent required, post-secondary education a plus
• Previous collections, litigation, customer service, sales, or telemarketing experience required
• Previous legal collections experience preferred
• Motivated, self-starter, with the ability to thrive in an incentive and goal oriented environment
• Proficient PC skills including navigation within the collection system and other interfaces and excellent typing skills
• Excellent customer service skills, including strong problem solving and negotiating skills, interpersonal, written, and oral communication skills
• Ability to listen, communicate (written and verbal)
• Demonstrated ability to communicate professionally with customer, clients and coworkers
• Ability to adhere to attendance policies and schedules