Collections Officer
RAIZ FEDERAL CREDIT UNIONEl Paso, Texas, United States
Posted March 4, 2026
34680 - 52020 USD
Full Time
About the Company
Raiz Federal Credit Union, a member‑owned financial institution rooted in its 1936 heritage as the El Paso Area Teachers Federal Credit Union, serves over 78,000 members with a full spectrum of banking products including checking, savings, loans, and investment services. Built on a culture of community and continuous learning, Raiz emphasizes personalized financial guidance, competitive rates, and low‑cost solutions that help members achieve personal and professional goals. With more than $1 billion in assets, the credit union combines deep local expertise with technology‑driven convenience to deliver high‑quality service across the region. Its distinctive approach centers on a caring, member‑first philosophy that differentiates it from traditional banks and attracts talent who value purpose‑driven work.
Job Description
Collections Officer at Raiz FCU. Reports to the Assistant Collection Manager. Requires enthusiasm for educating and assisting members with delinquent accounts. Ability to offer solutions to improve members' financial situations.
Requirements
- High school degree or equivalent
- Minimum of 1 year of customer service experience
- Minimum of 1 year of Collection experience
- Previous credit union experience is a preferred
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
