Strategic Business Operations Manager
Rakuten RewardsSan Francisco, California, United States
Posted March 12, 2026
78651 - 135216 USD
Full Time
About the Company
Since our founding in 1997, Rakuten has helped shape the way people shop online, offering Cash Back, deals and shopping rewards on the world’s largest selection of products and services. To date, our 17M members in the U.S. have earned over $3.7B in Cash Back at their favorite stores. We’re the largest free loyalty program in the US and the first-ever jersey badge sponsor of the Golden State Warriors. Rakuten Rewards is headquartered in the San Francisco Bay Area with 12 offices worldwide. Our group of companies includes ShopStyle and Cartera Commerce. Our employees enjoy a fast-paced, friendly environment where creativity and teamwork are valued and results are recognized. Join our team to experience the best of both worlds: a large, profitable, multinational company with the rapid growth and agility of a startup.
Job Description
Rakuten International is seeking a Strategic Business Operations Manager to operate at the enterprise level, partnering closely with senior leaders to strengthen how the company plans, decides, and executes. The role will translate strategy into effective operating mechanisms, improve decision quality, and create visibility across priorities, tradeoffs, and outcomes.
Requirements
- Translate annual and multi-year strategic priorities into clear operating plans, milestones, and review cadences
- Structure executive and leadership discussions, including OKR and priority-setting forums
- Maintain enterprise-level visibility into critical initiatives, dependencies, risks, and outcomes
Benefits
- Discretionary bonus
- Health insurance
- Vision insurance
- Dental insurance
- 401k matching
- PTO
- Volunteer Time Off (VTO)
