Contact Center Agent I
RALLY CREDIT UNIONMcAllen, Texas, United States
Posted June 1, 2026
Full Time
About the Company
Rally Credit Union serves over 200,000 members across South Texas and the Rio Grande Valley, offering a full suite of financial services including high‑interest savings, checking, and competitive auto and home loans. As a member‑owned institution, it prioritizes personalized service and community engagement, providing rates that can exceed the national average by up to fifty‑fold. Its focus on accessible, high‑yield products combined with a dedicated team of financial professionals sets it apart in the credit‑union sector.
Job Description
Serve members' operational and financial needs via telephone/web inquiries, cross-selling credit union services, and identifying services to meet member needs.
Requirements
- High School Diploma or GED required
- 1 year of experience in a financial institution or customer service
- Bilingual preferred