Manager, Field Service
Rapid Micro BiosystemsGermany • France • Ireland • Italy • United Kingdom • Netherlands
Posted March 11, 2026
Full Time
About the Company
Rapid Micro Biosystems creates, sells, validates, and services innovative products for fast, accurate, and efficient detection of microbial contamination in the manufacture of pharmaceuticals, biologics, biotechnology products, medical devices, and personal care products.
Job Description
Rapid Micro Biosystems seeks a Field Service Manager to lead a geographically dispersed team of Field Service Engineers across the EU and APAC regions, ensuring operational excellence and customer satisfaction.
Requirements
- Bachelor’s degree in Engineering, Life Sciences, or a related technical discipline; advanced degree preferred.
- 8+ years of field service experience with at least 3+ years in a leadership role, preferably within EU and/or APAC regions.
- Experience managing multi-country teams and navigating complex, cross-cultural environments.
- Strong understanding of laboratory automation, medical devices, or similar regulated technical products.
- Proven track record of driving customer satisfaction, operational efficiency, and team development.
- Working knowledge of ISO, GMP, radiation safety, and other regional regulatory requirements.
- Excellent organizational, communication, and problem-solving skills.
- Willingness to travel up to 50% internationally.
