The Technical Account Manager (TAM) serves as a trusted technical advisor, building and managing the relationship between Rapid7 and its most significant enterprise and federal accounts.
Requirements
- 7+ years of experience in a TAM, professional services, solutions engineer, or technical support role with exposure to networking and security technologies
- Strong account management and project management skills
- 4+ years of hands-on Linux experience, including supporting Linux-based applications
- 3+ years of networking experience
- Excellent communication and customer service skills, both written and verbal
- Adaptability and eagerness to learn new technologies
- Collaborative mindset with the ability to make independent decisions
- Proven problem-solving skills and ability to define solutions for complex challenges
- A strong commitment to driving positive, material impact on the business, demonstrated through a customer-centric mindset
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
