Service Manager (China)
RateHawkKazakhstan • China
Posted April 28, 2026
Full Time
About the Company
RateHawk is a young and energetic international travel-tech company.
Job Description
Join Our Team as a Service Manager at RateHawk! We’re looking for a Service Manager to take care of our top B2B partners in China.
Requirements
- Advanced level of English and Mandarin – you’ll need to speak and write fluently.
- Comfortable with data and tools like CRM systems and dashboards.
- Ability to grasp new information quickly and focus on results.
- Capable of juggling multiple tasks and handling stress with ease.
- Strong sense of empathy is essential.
- Experience in travel, concierge agencies, TMCs, DMCs, or tour operators is an advantage!
- Experience in account or service management (B2B is a plus!)
Benefits
- Salary: base payment + monthly bonus.
- Dynamic Team: Be part of a young and energetic group of specialists.
- Growth Opportunities: Tackle interesting and ambitious tasks that will elevate your professional skills.
- Learning & Development: We support your growth through seminars, trainings, and conferences.
- Perks: Take advantage of corporate discounts on hotels and other services.
- Remote Work: Work from the comfort of your home!