RateHawk.com is an innovative B2B online booking engine featuring hotels, air tickets, transfers, and car hire. It is designed to be the ultimate day to day booking tool for travel professionals. We scan the globe for the best accommodation providers, hand-pick the strongest ones and pass on the best offers in the B2B hotel booking market. The rates and availability are taken from more than 320 global wholesalers, consolidators, OTAs and DMCs all brought together into one booking tool. In addition to these, we have over 130 000 properties contracted directly. This allows us to provide our clients located in over 220 source markets with more than 2 700 000 properties all over the world. Combining innovative technologies and extensive professional experience, RateHawk provides travel industry players with the world’s most relevant, responsive and user-friendly hotel booking backend technology. Customers are on the pedestal of our world — everything is built around their needs. All our decisions and considerations, whether commercial, technological or operational, should be driven by utmost care for our customers and agents. We have teams specialising in supporting and developing our product, providing great customer service and developing our partner networks. We share common values and are hugely results driven. Our shareholder mentality, collaborative culture and worldwide presence constantly create new opportunities for our team of employees to continually learn and grow in their day to day work. Our goal is to ensure that our customers and our partners are always offered the best prices for any type of accommodation and air tickets in any geography.
Open Positions
Service Manager (Japan)
Strong English and Japanese language skills, ability to work with data and CRM systems, and experience in travel industry
Service Manager (Japan)
3-5 years of experience in travel industry and service management
Service Manager (China)
Language skills, ability to work with tools, quick learner, multi-tasker, and empathetic
Service Manager (China)
Advanced level of English and Mandarin, ability to work with tools, quick learner, multi-tasker, and empathetic
Service Manager (China)
Bilingual (English and Mandarin) with experience in data and tool usage, multitasking, and empathy
Business Development Manager Japan
Minimum 3 years of experience in sales life cycle, fluent in Japanese and English, in-depth understanding of travel market
Customer Support Representative (Italian language)
English Proficiency: Upper Intermediate level. Italian Proficiency: Upper Intermediate level. Soft Skills: Kindness, empathy, stress-resistance, politeness, and responsibility
Customer Support Representative (Italian language)
English Proficiency: Upper Intermediate level; Italian Proficiency: Upper Intermediate level; Soft Skills: Kindness, empathy, stress-resistance, politeness, and responsibility
Business Development Manager Japan
3+ years of sales experience, market knowledge, language skills, and analytical skills
Service Manager (China)
Experience in travel industry, multi-tasking and stress handling skills, ability to grasp new information quickly
+55 More Jobs Available!
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