Service Manager (Japan)
RateHawkJapan
Posted April 22, 2026
Full Time
About the Company
RateHawk is a robust B2B travel booking platform offering extensive hotel and travel options for professionals.
Job Description
Join Our Team as a Service Manager at RateHawk! We’re looking for a Service Manager to take care of our top B2B partners in Japan.
Requirements
- Advanced level of English and Japanese – you’ll need to speak and write fluently.
- Comfortable with data and tools like CRM systems and dashboards.
- Ability to grasp new information quickly and focus on results.
- Capable of juggling multiple tasks and handling stress with ease.
- A strong sense of empathy is essential.
- Experience in travel, concierge agencies, TMCs, DMCs, or tour operators is an advantage! Experience in account or service management (B2B is a plus!)
Benefits
- Dynamic Team
- Growth Opportunities
- Learning & Development
- Perks