Service Manager (China)
RateHawkMalaysia
Posted April 22, 2026
Full Time
About the Company
RateHawk is a fast-growing international travel-tech company with a fantastic team, vibrant culture, and plenty of opportunities for growth.
Job Description
We are looking for a Service Manager to take care of our top B2B partners in China, supporting clients, monitoring cases, and collaborating with teams to improve service.
Requirements
- Advanced level of English and Mandarin
- Comfortable with data and tools like CRM systems and dashboards
- Quick learner and multitasker
- Empathetic and strong sense of communication
- Travel industry experience (advantageous)
Benefits
- Remote work
- Base payment + monthly bonus
- Dynamic team
- Growth opportunities
- Learning & Development
- Corporate discounts on hotels and other services