Service Manager (China)
RateHawkChina
Posted April 22, 2026
Full Time
About the Company
RateHawk is a fast-growing international travel-tech company.
Job Description
Join RateHawk as a Service Manager and work with top B2B partners in China. The role involves handling escalations, monitoring cases, and improving service metrics.
Requirements
- Advanced level of English and Mandarin
- Ability to work with CRM systems and dashboards
- Quick learner
- Multi-tasker
- Empathetic
Benefits
- Remote work
- Base payment + monthly bonus
- Dynamic team
- Growth opportunities
- Learning & development
- Corporate discounts on hotels and other services