Call Center Representative C1 In english
RayaCXCairo, Cairo, Egypt
Posted December 30, 2025
Full Time
About the Company
RayaCX is a leading customer experience management company based in Cairo, Egypt. We provide innovative solutions to help businesses enhance their customer interactions and improve overall customer satisfaction.
Job Description
RayaCX is seeking a highly motivated and customer-centric individual to join our team as a Call Center Representative C1. In this role, you will be responsible for handling inbound and outbound calls from customers, providing excellent service and support, and resolving any issues or concerns they may have.
Requirements
- High school diploma or equivalent; college degree preferred
- 1-2 years of experience in a customer service or call center role
- Excellent communication skills in English, both verbal and written
- Strong problem-solving and decision-making abilities
- Ability to multitask and work in a fast-paced environment
- Proficient in using computer systems and software
- Flexibility to work full-time, 40 hours per week, including evenings and weekends if needed
Benefits
- Competitive salary and benefits package
- Opportunities for career growth and development
- Positive and supportive work environment
- Comprehensive training program
- Employee discounts and perks