Call Center Representative
RayaCXCairo, Cairo, Egypt
Posted December 12, 2025
Full Time
About the Company
RayaCX delivers next‑generation business process outsourcing and customer experience solutions to Fortune 1000 clients worldwide. The company specializes in omnichannel customer service, digital CX, and contact center operations, leveraging advanced analytics, AI, and chatbot technologies to enhance service quality. By sourcing highly skilled talent from competitive labor markets and applying rigorous continuous improvement strategies, RayaCX offers integrated CX consultancy, HRO, and social media moderation services that drive measurable business outcomes. Its long‑standing partnership with global enterprises across North America, Europe, the Middle East, and Africa underscores its reputation for innovation, reliability, and scalable customer experience excellence.
Job Description
RAYA Customer Experience (RAYA CX) is a leading provider of next-generation BPO and customer experience management services. The Customer Service Representative will provide customer service, technical support, and global services to clients daily.
Requirements
- Customer Service and Customer Experience abilities
- Strong communication and problem-solving skills
- Ability to multitask and work in a fast-paced environment
- Experience in handling customer inquiries and resolving issues
- Good computer skills and familiarity with CRM systems