RAYA Customer Experience (RAYA CX) is a leading BPO and customer experience management provider that delivers next‑generation solutions to Fortune 1000 clients across North America, Europe, the Middle East, and Africa. The company specializes in omnichannel contact center services, digital CX, AI‑powered chatbots, data analytics, and social media moderation, all supported by advanced technology and a culture of continuous improvement. RAYA CX differentiates itself by sourcing highly skilled talent from competitive labor markets and integrating robust strategies and innovation into every engagement. In addition to core CX services, the firm offers HRO and call center leasing, enabling clients to scale operations efficiently while maintaining superior service quality.
Open Positions
Aviation Call Center Agent
High school diploma or equivalent, previous experience in a call center or customer service role, and excellent communication skills in English and Arabic
Assuite
Bachelor's degree, proficiency in English, excellent communication and interpersonal skills
Back-Office Customer Support Representative
High school diploma, back-office experience, MS Office skills
Account Advisor
Bachelor's degree in Business Administration, Marketing, or a related field; excellent communication and interpersonal skills; strong problem-solving and critical thinking abilities
Automotive Customer Support Advisor
High school diploma, previous customer service experience, excellent communication skills
Administrative Assistant (Opportunities for People with Disabilities)
Good organizational and communication skills, Basic computer literacy (Microsoft Office or similar), Detail-oriented and proactive attitude
Banking Call Center Cairo
English level B1, problem-solving, decision-making, communication, and listing skills required
Banking Call Center Agent (Assiut)
English Level (B1), presentable and communicative
Automotive Team Leader - Call Centre
Automotive experience, fluent English, and interpersonal and technical skills required
Automotive Customer Support Advisor
High school diploma, previous customer service experience, excellent communication skills, and problem-solving abilities
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