Consumer Experience Representative

Join Realtor.com as a Consumer Experience Representative and help shape the customer journey at a leading real estate platform company. As a hybrid remote/in-office role, you'll represent Realtor.com in a professional manner, making outbound and inbound calls to identify clients' real estate transaction needs and provide superior service and resolution. With a competitive compensation package, rapid advancement opportunities, and a dynamic team-oriented culture, this is an ideal role for those passionate about real estate, customer service, and sales effectiveness.

Requirements

• 2+ years' experience in a phone-based call center role or equivalent
• Some sales experience or equivalent preferred
• High school degree
• Read and Speak English fluently, an additional language is a bonus but not essential (Spanish)

Benefits

• Competitive compensation package
• Rapid advancement opportunities
• Dynamic team-oriented culture
• Flexible scheduling
• Inclusive and competitive Medical, Vision, Dental, Disability, and Life Insurance
• Flexible and Dependent Care Spending Accounts
• Immediate eligibility into Company 401(k) plan with company match
• Tuition Reimbursement program for degreed and non-degreed programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location
• 13 annual paid company holidays
• Competitive Paid Time Off (PTO)
• 8 hours of paid Volunteer Time off annually