Customer Success Coordinator

Join Realtor.com as a Customer Success Coordinator and support the full sales cycle from client vetting to confirming a deal. You will make outbound calls, utilize the in-house CRM system, and track goals and metrics. This is a hybrid/in-office role with flexible hours and a dynamic team.

Requirements

• 2+ years' experience in a phone-based customer service role or equivalent experience
• Excellent written and verbal communication skills
• Commitment to a high standard of integrity and working in a team environment
• Desire to grow your career and tackle new challenges
• Ability to succinctly explain products, answer questions, provide solutions, and negotiate the best deal to maximize profitability
• Genuine interest/background in the real estate industry
• Scheduling flexibility is required as some shifts require holidays, late evening, or weekend hours

Benefits

• Competitive work environment with great culture, rewards, recognition, and fun events
• Inclusive and competitive medical, Rx, dental, and vision coverage
• Family-forming benefits
• 13 paid holidays & flexible time off
• 8 hours of paid volunteer time off
• Immediate eligibility for a 401(k) plan with a 3.5% company match
• Tuition reimbursement program for degreed and non-degreed programs
• 1:1 personalized financial planning sessions
• Student debt retirement savings match program
• Free snacks and refreshments in each office location