Customer Success Specialist

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

Requirements

• 2+ years' experience in a phone-based call center role or equivalent
• Some sales experience or equivalent preferred
• High school degree

Benefits

• Competitive compensation package with performance-based incentives
• Dynamic, team-oriented culture with excellent training and support for development
• Inclusive and competitive Medical, Vision, Dental, Disability, and Life Insurance plus Flexible and Dependent Care Spending Accounts
• Investment in growing your career and providing you the opportunity to have an immediate and massive impact on a growing company with a revolutionary business model
• Family forming benefits
• 13 annual paid company holidays
• Competitive Paid Time Off (PTO)
• 8 hours of paid Volunteer Time off annually
• Immediate eligibility into Company 401(k) plan with company match
• Tuition Reimbursement program for degreed and non-degreed programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location