Hotel Front Desk Representative
Red Hawk Resort + CasinoPlacerville, California, United States
Posted April 6, 2026
Full Time
About the Company
Red Hawk Resort & Casino, owned by the Shingle Springs Band of Miwok Indians, offers a unique blend of high‑end gaming and natural mountain scenery in Northern California. The resort features more than 2,300 slot machines, 75 table games, a high‑limit area, and a non‑smoking lower level, complemented by six diverse dining venues and retail amenities. Its 3,000‑space parking and complimentary valet service, combined with childcare facilities, provide convenience and family‑friendly hospitality. By integrating traditional tribal stewardship with modern entertainment, Red Hawk delivers significant economic benefits to El Dorado County while creating a distinctive gambler’s oasis just 20 minutes east of Sacramento.
Job Description
Serves as first point of contact for guests with friendly greetings and exceptional guest service, registers guests, collects payment, and resolves disputes. Provides administrative support to management and staff.
Requirements
- Hotel and casino industry experience
- Knowledge of customer service principles and practices
- High school diploma or general education degree
- Excellent interpersonal and communication skills
- Intermediate or advanced computer skills
- Attention to detail
- Ability to stand and/or walk for up to 8 hours per shift
