Systems Support Engineer I (Monday-Friday 8:30 AM-5:00PM)
Red RiverVirginia, United States
Posted March 16, 2026
Full Time
About the Company
Red River brings together the ideal combination of talent, partners and products to disrupt the status quo in technology and drive success for business and government in ways previously unattainable. Red River serves organizations well beyond traditional technology integration, bringing more than 20 years of experience and mission-critical expertise in security, networking, analytics, collaboration, mobility and cloud solutions. Learn more at redriver.com.
Job Description
Red River Managed Services is seeking a self-motivated Systems Support Engineer I to join their fast-paced, customer-first global service desk team. The ideal candidate will possess a collaborative spirit, creativity, empathy, integrity, judgment, purpose, resilience, and selflessness. In this role, the Systems Support Engineer I will handle inbound calls and assigned tickets from users experiencing challenges with systems, applications, and infrastructure.
Requirements
- Must be a U.S. citizen
- Minimum of 3 years of experience in IT
- Associate degree in Information Technology, Computer Science, or a related field (or equivalent experience)
- In-depth experience diagnosing and resolving technical issues on end-user laptops, including both Windows and macOS systems
Benefits
- Competitive salary
- Excellent benefits
- Exceptional work environment