Mortgage Lending Operations Manager

We are seeking a Mortgage Lending Operations Manager to lead the end-to-end oversight of our mortgage brokering operation, responsible for regulatory leadership, first-line defense governance, operational oversight, commercial integration, external representation, and AI productivity.

Requirements

• Regulatory leadership: Serve as Bankrate’s QI for current and future mortgage and consumer lending licenses and registrations.
• First line of defense governance: Design and launch new operational governance processes from scratch.
• Operational oversight: Provide end-to-end oversight of the mortgage journey.
• Commercial integration: Collaborate with Sales and Account Management to optimize lender performance.
• External representation: Represent Bankrate in conversations with lender partners and regulators.
• AI productivity: Utilize enterprise licenses for Gemini, Claude, etc. to scale your productivity, automate monitoring, and streamline document management.
• Underwriting expertise: A minimum of 2+ years of recent verifiable experience in the credit analysis and/or underwriting of residential mortgage loans.
• Licensing: Must currently hold or expeditiously apply for the following MLO licenses upon hire: AR, CT, FL, IN-SOS, MT, NV, NM, NC, OH, OK, RI, TX-SML, WV. Also: NJ Qualified Individual and WA Designated Broker.
• Industry tenure: 3+ years of general mortgage industry experience gained within the past 5 years.
• Problem solver: Proven ability to design and implement operational processes from scratch.

Benefits

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service