We are seeking a Mortgage Lending Operations Manager to lead the end-to-end oversight of our mortgage brokering operation, responsible for regulatory leadership, first-line defense governance, operational oversight, commercial integration, external representation, and AI productivity.
Requirements
- Regulatory leadership: Serve as Bankrate’s QI for current and future mortgage and consumer lending licenses and registrations.
- First line of defense governance: Design and launch new operational governance processes from scratch.
- Operational oversight: Provide end-to-end oversight of the mortgage journey.
- Commercial integration: Collaborate with Sales and Account Management to optimize lender performance.
- External representation: Represent Bankrate in conversations with lender partners and regulators.
- AI productivity: Utilize enterprise licenses for Gemini, Claude, etc. to scale your productivity, automate monitoring, and streamline document management.
- Underwriting expertise: A minimum of 2+ years of recent verifiable experience in the credit analysis and/or underwriting of residential mortgage loans.
- Licensing: Must currently hold or expeditiously apply for the following MLO licenses upon hire: AR, CT, FL, IN-SOS, MT, NV, NM, NC, OH, OK, RI, TX-SML, WV. Also: NJ Qualified Individual and WA Designated Broker.
- Industry tenure: 3+ years of general mortgage industry experience gained within the past 5 years.
- Problem solver: Proven ability to design and implement operational processes from scratch.
Benefits
- Health Insurance Coverage (medical, dental, and vision)
- Life Insurance
- Short and Long-Term Disability Insurance
- Flexible Spending Accounts
- Holiday Pay
- 401(k) with match
- Employee Assistance Program
- Paid Parental Bonding Benefit Program
- Flexible Paid Time Off (PTO): 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service