Member Relationship Specialist (Bilingual Preferred)

Redwood Credit Union is seeking a Part-Time Member Relationship Specialist who will be responsible for providing excellent service to all members, selling and referring Credit Union products, and contributing to the success of the branch. The ideal candidate has a combination of education and experience equivalent to a high school diploma and at least 18 months experience in retail sales and/or cash handling experience.

Requirements

• Provide excellent service to all members, volunteers, internal employees, and service providers
• Cross-sell RCU and RCUSG products and services
• Open accounts and match member needs to RCU and RCUSG products and services
• Determine the appropriate loan product(s) to meet the member's needs
• Obtain information from member to complete loan application; examine and collect proper loan documents
• Complete loan-funding process and recommend additional products or services to meet member needs
• Research member questions, problems, and complaints and respond with accurate information
• Safeguard member information and ensure confidentiality by following established policy and procedures

Benefits

• Competitive medical, dental, and vision insurance
• Employee performance incentive plan
• Salary Advancement– Merit increase based on performance
• 401(k) program with employer match
• Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!
• RCU Discounts and Perks