Scheduling Program Manager

The Scheduling Program Manager is a critical team member that ensures appropriate staffing coverage for clients with intellectual and developmental disabilities. The role is responsible for coordinating and scheduling employee coverage, maintaining updated schedules, and ensuring compliance with attendance-related policies.

Requirements

• Coordinates and schedules all employee coverage for shifts, leave, vacation, etc.
• Maintains updated schedules and agency phone list
• Ensures scheduled employees have met minimum training requirements before working alone with clients
• Provides supervision and training of House Managers and support staff
• Creates monthly payroll reports
• Ensures employee compliance with attendance-related policies
• Builds and maintains rapport with clients and programs
• Maintains and updates staffing spreadsheets in the drive for each program
• Follows all agency policies and procedures
• Acts as Crisis On-Call Responder when designated