Scheduling Program Manager

The Scheduling Program Manager ensures appropriate staffing coverage for clients with intellectual and developmental disabilities. This role provides direct support to the Washington State supported living program and ensures care and support is in place for clients.

Requirements

• Coordinates and schedules all employee coverage for shifts, leave, vacation, etc.
• Maintains updated schedules and agency phone list
• Provides supervision and training of House Managers and support staff on timesheet and mileage chart completion, leave policy, inexcusable absences
• Creates monthly payroll reports ensuring accuracy of hours/mileage reported
• Ensure employee compliance with attendance related policies. Updates attendance tracking spreadsheet
• Provides support for Program Directors and Managers as needed including providing schedule updates for on call managers
• Builds and maintains rapport with clients and programs
• Maintains and updates staffing spreadsheets in the drive for each program
• Follows all agency policies and procedures
• Has extensive knowledge of WAC’s and DSHS policies related to residential services
• Acts as Crisis On-Call Responder when designated
• Attends team meetings and training as required
• Acts as a positive role model. Treats clients with dignity and respect
• Communicates and coordinates with outside agencies for the benefit of the clients
• Other duties as assigned