Teamlead Customer Success Management (all genders)
REEVMunich, Bavaria, Germany
Posted March 19, 2026
Full Time
About the Company
reev is the leading B2B platform for charging infrastructure and energy management in the semi-public sector.
Job Description
Become our Teamlead Customer Success Management and redefine how businesses experience success in the energy and e-mobility sector. Lead a team, shape how AI and automation elevate Customer Success, and position reev as an integrated energy partner for clients.
Requirements
- 3â5 years of experience in B2B Customer Success, Account Management, or similar customer-facing role within a SaaS or platform environment
- Confidence operating at both strategic and operational levels
- Strong data and AI affinity, leveraging analytics and automation to make scalable, measurable decisions
- Solid grasp of Customer Success models, lifecycle communication, and product-led growth mechanics
- Fluent communication in German and English, additional European languages a plus
Benefits
- 28 vacation days per year
- Free access to the nilo platform with sessions led by psychologists or business coaches
- JobRad, a subsidised public transport ticket, or an EGYM Wellpass membership
- Annual learning budget of âŹ1,000 plus internal development opportunities
