Lead Product Designer

Thoughtworks is a global technology consultancy that delivers extraordinary impact by blending design, engineering and AI expertise. As a Lead Product Designer, you will shape AI-powered products and experience that create extraordinary impact for our clients, their employees and their customers.

Requirements

• Lead the design and development of digital products from ideation, concept, prototype, through to build, working in parallel close collaboration with product strategists, developers and business stakeholders.
• Ensure quality across product touchpoints through consistent and differentiating visual design, accessible design system components, and an adherence to best practice UX and interaction design principles.
• Bring the AI fluency to design conversational and agentic user interfaces: AI chat, task-oriented assistants, multi-modal experiences, and autonomous agent flows
• Collaborate with cross-functional teams, developing a shared understanding of user and customer jobs, journeys, and needs through research, testing, and synthesis, and ensure that product design principles continuously evolve to meet these needs.
• Be the primary bridge between design, technology, and business teams, ensuring your vision is seamlessly executed in collaboration with developers and other stakeholders.
• Champion the continuous improvement of design practices by mentoring your team, facilitating knowledge sharing, and running workshops or feedback sessions.
• Actively engage and bring thought leadership and best practices to Thoughtworks and our client’s design practice.