Customer Care Supervisor
Regal RexnordRegion of Nitra, Slovakia
Posted July 4, 2025
Full Time
About the Company
Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion.
Job Description
The Customer Care Supervisor is responsible for providing leadership, coaching, and development for the team and driving continuous improvement to deliver a best-in-class customer experience.
Requirements
- Bachelor's degree
- Five to seven years of professional Customer Care experience
- Minimum of 5-7 years' experience within the Regal Rexnord Customer Care Team or Comparable business experience
- Experience leading or managing a Customer Service team
- Experience with business tools such as SharePoint, MS Teams, Windows Operating Systems
- Advanced Excel Skills
- Experience with SAP (or other ERP systems)
- CRM platforms such as Salesforce or Microsoft Dynamics Experienced
- Experience navigating and utilizing corporate websites & eCommerce platforms
- Demonstrated mechanical or technical aptitude & ability to read drawings
- Experience troubleshooting technical issues
- Demonstrates a high level of product knowledge
- Team oriented with the ability to influence, organize lead & motivate others
- English skills on business level, German language skill is a nice to have
Benefits
- 401k Matching
- Tuition Reimbursement
- Retirement Plan
