Director, Patient Support Services - Rare Disease

Regeneron is seeking a Director, Patient Support Services - Rare Disease to join our organization! The Director, Patient Support Services - Rare Disease will be responsible for the overall patient support program myRARE, including strategy and tactics that enhance the patient and provider experience from prescription through adherence.

Requirements

• 12+ years of industry/relevant professional experience
• 10+ years working for or with pharmaceutical manufacturers with at least three years in a leadership capacity
• Experience in patient services operations, market access, patient engagement or field reimbursement
• Previous experience in managing Patient Support Services (PSS) programs across multiple therapeutic areas
• Experience working with an in-sourced CRM platform to manage workflows, system integrations, and data processes
• Demonstrated ability to partner with technical teams and contribute in a technology-forward environment
• Proactively and independently prioritize requests and business needs
• Ability to facilitate cross-functional collaboration

Benefits

• health and wellness programs (including medical, dental, vision, life, and disability insurance)
• fitness centers
• 401(k) company match
• family support benefits
• equity awards
• annual bonuses
• paid time off
• paid leaves (e.g., military and parental leave)