Digital Solutions Analyst

We are seeking a skilled Digital Solutions Analyst with expertise in customer and field services, finance, water operations, asset management, advanced metering infrastructure (AMI) technology, UMAX solutions and data analytics to support business process improvements, system implementations, and operational efficiencies.

Requirements

• Bachelor's degree in related field or equivalent combination of education and experience.
• Experience as a Business Analyst in field services, utilities, or water operations.
• Strong understanding of water utility operations, finance, asset management, and customer and field workforce processes.
• Experience working with AMI and solutions, data analytics, reporting, and visualization tools.
• Experience working with UMAX solutions preferred.
• Proficiency in business process modeling, requirements gathering, and stakeholder management.
• Experience with work order management, SCADA and/or CRM.
• Strong communication and problem-solving skills.