Junior Customer Support Specialist – Regulatory Risk Management
RegnologyColombia
Posted April 3, 2026
Full Time
About the Company
A market leading SaaS company that offers numerous individual and wide-ranging training opportunities and encourages colleagues to transfer cross functionally to gain experience and promotes knowledge sharing.
Job Description
We are looking for analytical, detail-oriented and customer-focused individuals to join our global support team as a Junior Customer Support Specialist – Regulatory Risk Management (Remote from Colombia). In this role, you will support our clients in using our regulatory reporting solutions while learning how to troubleshoot business and functional issues in a structured environment.
Requirements
- Bachelor's degree in Finance, Business Administration, Economics or a related field
- 0–2 years of experience in customer support, business analysis, or working with software solutions
- Basic understanding of financial concepts or willingness to learn
- Good analytical and problem-solving skills
- Strong communication skills in English (written and spoken)