Customer Support Specialist, Regulatory Reporting
RegnologyLocation not specified
Posted May 22, 2026
Full Time
About the Company
Regnology is a leading technology firm specializing in financial regulation and supervision software. With a focus on enhancing efficiency, transparency, and stability in global financial markets, Regnology serves thousands of financial institutions and regulators through innovative solutions and common standards. The company's fast, flexible platform enables clients to quickly implement and benefit from its comprehensive range of regtech and suptech services, ensuring compliance with ongoing regulatory changes.
Job Description
Customer Support Specialist – Regulatory Risk Reporting role provides functional support to clients while contributing to 24/7 global service continuity through a coordinated Follow the Sun support model. The role offers an opportunity to deepen expertise in regulatory reporting, work with diverse financial frameworks, and ensure client success with our solutions.
Requirements
- Bachelor's or Master's degree in Finance, Business Administration, Economics or a related field
- 1-5 years of experience in customer service, business analysis, or working with financial software solutions
- Experience working within a financial institution or bank is considered a strong asset
- High level of knowledge of regulatory reporting workflows
- Solid understanding of banking products and processes
- Strong analytical skills with a high affinity for numbers and cross-functional collaboration
- Excellent communication skills in English (C1 level)
- Willingness to participate in on-call or weekend coverage as part of a global rotation
Benefits
- Market Leadership
- International Scope
- Growth & Mentorship
- Culture of Inclusion