Technical Customer Support Specialist – Regulatory Risk Reporting (German speaker)
RegnologyAustria
Posted May 26, 2026
Full Time
About the Company
Regnology is a leading technology firm on a mission to bring safety and stability to the financial markets.
Job Description
We are seeking analytical, detail-oriented and customer-focused professionals to join our global support team as a Technical Customer Support Specialist – Regulatory Risk Reporting. In this role, you will provide functional support to our clients while contributing to 24/7 global service continuity through a coordinated Follow the Sun (FTS) support model.
Requirements
- Bachelor's or Master's degree in Computer Science, Information Technology or a related field
- 1 - 5 years of experience in customer service or working with financial software solutions
- Experience working within a financial institution or bank is considered a strong asset
- Basic understanding of banking products and processes
- High level of knowledge of database technology (Microsoft SQL Server) as a database administrator or developer
- Good level of programming skills in VBScript, Visual Basic (for Applications) or C# for automation solutions
- Strong analytical skills with a high affinity for code and cross-functional collaboration
- Excellent communication skills in German and English (C1 level), business fluent
- Willingness to participate in on-call or weekend coverage as part of a global rotation
Benefits
- Comprehensive training opportunities
- Internal mobility initiative
- Positive working atmosphere
- Supportive team
- Transparent communication
- Numerous team events