Technical Support Analyst

Relatient is seeking a Technical Support Analyst to serve as a key liaison between clients and internal teams, providing support for client inquiries and issues, and ensuring seamless coordination across departments.

Requirements

• Bachelor’s degree in a related field or equivalent experience in lieu of a degree
• 1+ years of experience in a customer support environment, preferably in a technical support role
• Basic to intermediate SQL experience (including writing queries; experience with joins is a plus)
• Foundational understanding of programming or scripting languages

Benefits

• Medical, dental, and vision coverage
• Company-paid life and disability insurance
• HSA with employer contributions
• Employee Assistance Program (EAP)
• 401(k) with company match
• Unlimited PTO, 10 paid holidays, and paid parental leave