Senior Customer Success Manager
Relo MetricsMassachusetts, United States • Connecticut, United States • New York, New York, United States • New Jersey, United States • Washington, District of Columbia, United States • Pennsylvania, United States • Florida, United States
Posted April 3, 2026
80000 - 95000 USD
Full Time
About the Company
Relo Metrics is an AI-driven sponsorship analytics platform that empowers brands, teams, and leagues to measure, optimize, and maximize the value of their sponsorship investments. By aggregating exposure data from live broadcasts, social media, and streaming streams, it delivers real-time, actionable insights in a single, fast-acting solution. The company’s proprietary algorithms translate raw media impressions into precise media valuations, enabling stakeholders to make data-driven decisions that drive revenue growth. Formerly known as GumGum Sports, Relo Metrics combines deep industry expertise with cutting-edge technology to help partners retain and expand their sponsorship portfolios.
Job Description
We are looking for a Senior Customer Success Manager to join our team at Relo Metrics. This full-time position requires a proactive, experienced, client-facing professional with a demonstrated ability to successfully deliver on Relo Metric and client goals.
Requirements
- 4-7 years' experience managing a book of business in recurring revenue
- Proven experience in growing and expanding revenue streams
- Executive presence and ability to concisely articulate value to anyone, at any level within our customer base
Benefits
- Competitive base pay
- Backend component tied to performance
- Total rewards package
