Customer Due Diligence Analyst

Customer Due Diligence Analyst role involves reviewing and assessing credentialing applications, ensuring compliance with legal, regulatory, and internal policy requirements, and providing clear communication to applicants and internal stakeholders.

Requirements

• High School Diploma, Bachelor’s degree (preferred but not required), or current college with experience supporting back-office and customer-facing tasks
• 1–2 years of general business experience preferred
• Experience in a customer-facing role with a strong commitment to delivering excellent customer service
• Strong verbal and written communication skills with the ability to explain complex information clearly
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong sense of urgency with the ability to maintain accuracy and attention to detail
• Ability to prioritize tasks and adapt quickly in a production-driven environment
• Investigative mindset with excellent attention to detail
• Strong organizational skills and the ability to make sound decisions