Implementation Director

We are looking for an Implementation Director to lead complex software implementations that drive real customer outcomes. The ideal candidate will have 10+ years of experience in program management or software implementation roles and a bachelor's degree in Business, Computer Science, or Information Technology.

Requirements

• Typically 10+ years of experience in program management or software implementation roles.
• Bachelor’s degree in Business, Computer Science, or Information Technology.
• Preferred certifications include CIS, CBPA, CRCM, CAMS, PMP, or Agile/Scrum.
• Understanding of software implementation practices, including on-premise and cloud architectures, system integrations, APIs, and data input processes.
• Preferred familiarity with name screening software and Screening Compliance Program requirements.
• Expert use of tools such as PowerPoint, JIRA, AdaptiveWork, and Salesforce.
• Strong ability to translate technical concepts for non-technical stakeholders.

Benefits

• Comprehensive, multi-carrier program for medical, dental and vision benefits
• 401(k) with match and an Employee Share Purchase Plan
• Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• Annual Paid Time Off