Implementation Director

We are seeking an Implementation Director to lead complex software implementations that drive real customer outcomes. The successful candidate will have experience in program management or software implementation roles and will be responsible for overseeing end-to-end software implementation projects, ensuring delivery is aligned with strategic objectives, customer requirements, timelines, and budgets.

Requirements

• Typically 10+ years of experience in program management or software implementation roles
• Bachelor’s degree in Business, Computer Science, or Information Technology
• Preferred certifications include CIS, CBPA, CRCM, CAMS, PMP, or Agile/Scrum

Benefits

• Comprehensive, multi-carrier program for medical, dental and vision benefits
• 401(k) with match and an Employee Share Purchase Plan
• Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts