Regional Manager, Customer Success - APAC
RELXSingapore, Singapore ā¢ Central Java, Indonesia ā¢ Texas, United States ā¢ Chiyoda, Japan
Posted April 8, 2026
Full Time
About the Company
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs more than 36,000 people over 40% of whom are in North America. ____ Please note that RELX does not contact people through social media to extend job or contract offers, nor do we request money, credit card details or bank account information as part of any project or job application process. Any such request is fraudulent. Please contact your local law enforcement agency if you have been victimized by a scammer. For careers, access https://www.relx.com/careers/why-relx
Job Description
We are seeking a Regional Customer Success Manager to lead a team of Customer Success Managers in the APAC region. The successful candidate will have experience managing Customer Success or Account Management teams across the APAC region and a proven ability to operate effectively within a matrixed, cross-functional organisation.
Requirements
- Proven experience managing Customer Success or Account Management teams across the APAC region
- Demonstrated ability to operate effectively within a matrixed, cross-functional organisation
- Knowledge of Elsevierās products and services or experience in related industries would be beneficial
- Excellent communication, leadership and stakeholder management skills
- Analytical mindset with the ability to interpret data and drive insights
- Multilingual capability relevant to key APAC markets would be an advantage
Benefits
- Medical Inpatient and Outpatient Insurance
- Long Service Award
- Flexible Working Arrangements
- Access to Learning and Development Resources
