Strategic Customer Success Manager - AMERICAS
RemoFirstArgentina • Mexico • Bolivia • Brazil • Chile • Guatemala • Peru • Uruguay • Venezuela • Colombia
Posted January 16, 2026
Full Time
About the Company
RemoFirst is a global payroll and compliance platform that empowers employers to hire and pay employees worldwide without setting up a local entity.
Job Description
RemoFirst is a global payroll and compliance platform that empowers employers to hire and pay employees worldwide without setting up a local entity. We are looking for a Strategic Customer Success Manager to advise and guide customers through the global employment process, retention, and expansion opportunities.
Requirements
- 2+ years of experience in Account Management, Customer Support/Customer Success related roles, ideally in a SaaS platform business
- Experience working in global HR, Payroll or Global Mobility
- Excellent English language skills
- Clear communication and strategic thinking
- Time Management
- Collaboration
- Independence and autonomy
- Empathy
- Motivation
Benefits
- Competitive compensation
- Top-of-the-range work equipment
- 100% remote work
- PTO regulated by local statutory