Bookings & Account Manager

Bookings & Account Manager for a property services company in the UK. Oversees client relationships and manages service bookings within the Tenancy and Construction Cleaning division. Combination of relationship management, consultative sales, and operational coordination.

Requirements

• Previous experience in sales, account management, bookings coordination, or client services
• Strong relationship-building and communication skills
• Ability to identify upselling opportunities and deliver consultative sales conversations
• Excellent organisational skills with the ability to manage multiple bookings and client requests simultaneously
• Experience working with CRM systems or job management platforms (ServiceM8 experience is advantageous)
• Professional confidence communicating with property professionals and business clients
• Strong problem-solving skills and ability to manage scheduling changes calmly
• Reliable laptop/computer and stable high-speed internet connection
• Comfortable using LinkedIn for professional networking and client engagement

Benefits

• Generous Paid Time Off