Service Delivery Lead - French Speaking
RemoteliAccra, Greater Accra Region, Ghana
Posted October 23, 2023
Full Time
About the Company
Remoteli is a remote staffing and recruitment platform that assembles end‑to‑end remote teams for businesses worldwide, from personal assistants to software developers. Leveraging a subscription model, it delivers cost‑effective, high‑quality talent—often comparable to UK or US standards—while empowering African professionals with competitive pay and continuous upskilling. The company manages all operational aspects, including equipment, payroll, and pensions, allowing clients to focus on growth. With ISO 9001:2015 certification and multiple industry awards, Remoteli distinguishes itself through scalable, hassle‑free team building and a commitment to creating Africa’s largest talent pool.
Job Description
We are looking for a rising star who thrives on challenging the status quo and constantly seeks new opportunities for growth. You will lead a team to improve operational delivery and account development while identifying opportunities for and contributing to overall growth.
Requirements
- Previous experience in a similar operational delivery role with exposure to client account management
- Ability to communicate in French is required
- Proven leadership qualities with a strong client focus
- Demonstrable experience in account development and relationship building
- Self-motivated team player with exceptional interpersonal skills
- Ability to work effectively under pressure
- Strong ability to manage and prioritize business priorities
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
