Customer Service Consultant
Rentokil InitialDarwin, Australia
Posted March 11, 2026
Full Time
About the Company
We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.
Job Description
We have an excellent opportunity for a Customer Service Consultant to join our team on a permanent full-time basis in our Darwin office. In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales, and support.
Requirements
- Experience working in phone-based customer service or call centre environments
- Demonstrated experience in phone sales and converting inquiries into sales
- Capable of working with multiple database systems and email programs
- Proficient with communicating verbally and electronically
- Able to work calmly under pressure while multi-tasking
- Proven problem-solving skills
- Ability to focus on delivering a 'wow' experience to customers
- Ability to work in a team environment to support fellow colleagues
- Professional, reliable, and punctual
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan