Regional Accounts Executive - Mumbai
Rentokil InitialMumbai, Maharashtra, India
Posted September 26, 2025
Full Time
About the Company
RPCI values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in Service, Relationships, Teamwork, and Responsibility.
Job Description
The Regional Accounts Executive will manage and retain assigned customer accounts, drive growth through farming and customer engagement, and ensure timely renewals with price uplifts. The role involves collaboration with internal and external stakeholders and requires strong customer orientation and relationship building skills.
Requirements
- Manage and maintain strong relationships with existing customers
- Ensure timely annual contract renewals with appropriate price revisions
- Drive customer retention through proactive engagement and resolution of concerns
- Monitor and manage collections and Days Sales Outstanding (DSO) performance
- Identify opportunities for up-selling and value-added services
- Develop new business opportunities (farming) within existing and new customer accounts
- Conduct market surveys and competitor analysis to identify service gaps and business opportunities
- Share actionable customer feedback with the service team to enhance customer satisfaction
- Carry out additional responsibilities and tasks as assigned from time to time
Benefits
- Good company culture
- Good company values