Customer Support Specialist I - ES Division

The Customer Support Specialist provides assistance and support to customers, Sales, Facility Operations, Customer Service Manager and management by coordinating office services, such as data entry, clerical work, records control, creating forms, and preparing reports, etc. Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.

Requirements

• Customer service oriented
• Ability to actively listen to customers to understand requests
• Good communication skills
• Detail oriented
• Ability to operate a variety of office equipment such as scanner, calculator, copier, computer, facsimile
• High level of professionalism and problem-solving ability

Benefits

• Comprehensive medical benefits coverage
• Dental plans
• Vision coverage
• Health care and dependent care spending accounts
• Short- and long-term disability
• Life insurance and accidental death & dismemberment insurance
• Employee and Family Assistance Program (EAP)
• Employee discount programs
• Retirement plan with a generous company match
• Employee Stock Purchase Plan (ESPP)
• Paid Time Off (PTO)