The Operations Manager - Hauling is responsible for managing the collections activities for commercial, industrial and residential customers, as well as container delivery and pick up, in a geographically dispersed area. The position manages a team of Operations Supervisors,, Dispatchers, Operations Clerks, Drivers and Helpers who are responsible for the route system for commercial, roll-off and residential customers throughout the business unit.
Requirements
- Manages a staff, including hiring, training, coaching, performance management;
- Implement and execute plans to complement the business unit’s strategic and operating plan;
- Ensure maximum productivity and route management systems for commercial, roll-off and residential routes;
- Interact with customers and local, state and federal government employees to resolve customer service concerns;
- Oversee effective safety and accident prevention programs;
- Approve expenses and manage budget for the operations department;
- Develop a best-in-class team and workplace culture;
- Build and maintain strong and effective relations with relevant government, community and environmental groups
Benefits
- Comprehensive medical benefits coverage
- Dental plans
- Vision coverage
- Health care and dependent care spending accounts
- Short- and long-term disability
- Life insurance and accidental death & dismemberment insurance
- Employee and Family Assistance Program (EAP)
- Employee discount programs
- Retirement plan with a generous company match
- Employee Stock Purchase Plan (ESPP)
- Paid Time Off (PTO)